---
title: "Creating and editing Production Tasks in Bramble"
description: "Learn how to setup and maintain Production Tasks in Bramble."
url: https://support.brmbl.io/en/articles/6930536-creating-and-editing-production-tasks-in-bramble
collection: "How to setup Bramble"
updated: 2025-07-24
language: en
---

# Creating and editing Production Tasks in Bramble

Learn how to setup and maintain Production Tasks in Bramble.

Production Tasks are created and maintained by Bramble Owners and:

-   play a vital role in a range of Bramble reporting. The creation of a Production Task list allows you to track the completed and outstanding volumes of specific tasks across your organization…to the _individual_ level
    
-   Bramble allows you to tailor the list so that is specifically reflects the types of Production Tasks completed by your organization, **down to each specific Group**.
    
-   When combined with a tailored Supporting Task list and a tailored Friction list, you can have confidence that Bramble is providing reporting _specific_ to your organization – this leads to greater value derived from the software
    

To create and edit a Production Task in Bramble;

-   Navigate to Settings > Process > Production Tasks and click ‘Create Task’.
    
-   Fill in the required fields and click on "Add Task" when complete:
    

![](https://staticfiles.gleap.io/helpcenter/68819d043496084e4796ea23/20250724172903_7232.png)

It is recommended to obtain feedback from in-scope Managers, SMEs, and/or Process Owners prior to creating the Production Task. Production Tasks into Bramble no later than 3 weeks after commencing an implementation.

It is helpful to set up [Process Chains](https://support.brmbl.io/en/articles/6930492-creating-and-editing-process-chains-in-bramble.md) and [Processes](https://support.brmbl.io/en/articles/6930522-creating-and-editing-processes-in-bramble.md) in Bramble prior to creating the Production Task list.

A breakdown of the required fields when setting up Production Tasks:

1.  **Name** – the name of the specific task
    
2.  **Description** – a brief outline of the task that will appear for ICs as a tool-tip
    
3.  **Owning Group** – which team or department is the owner of the task.
    
    -   If you set a task at the Department Level, every child team belonging to that department will have the ability to track completion volumes of that task.
        
    -   If the task has inventory associated with it, the location of the volume of inventory will be defined by the Owning Group
        
4.  **Labels -** the option to apply a [label/labels](https://support.brmbl.io/en/articles/6930653-labels-in-bramble.md) to the Production Task
    
5.  **Has Inventory?** – allows you to determine whether or not [Inventory](https://support.brmbl.io/en/articles/6964257-the-inventory-screen.md) volumes are applicable. For instance, if the task is an inbound call, you would not check the box
    
6.  **Has Service Level?** - enables users to populate a [Service Level](https://support.brmbl.io/en/articles/6998296-about-service-levels.md) percentage against the task if applicable
    
7.  **Entry Mode** - will entries for this task be populated automatically (via an import from an external source) or manually (via the check-in page)?
    
8.  **ITT** - the processing time given to the production task based on the ITT method used
    
9.  **Ideal Task Time Method** – allows you to select your preferred method for selecting the ITT
    
10.  **Continuous Improvement Category** – allows you to define whether there is an opportunity to improve or remove this specific task via any continuous improvement approaches
     
11.  **Process** – Which [Process](https://support.brmbl.io/en/articles/6930522-creating-and-editing-processes-in-bramble.md) in Bramble this task belongs to
     
12.  **Required Proficiency** – allows you to categorize the difficulty level of the task and the staffing mix required to complete the task