---
title: "What is Utilization?"
description: "Learn about Utilization and Supporting Tasks"
url: https://support.brmbl.io/en/articles/6963790-what-is-utilization
collection: "Key concepts and metrics"
updated: 2025-07-24
language: en
---

# What is Utilization?

Learn about Utilization and Supporting Tasks

Utilization tells us the proportion of time a Group or Individual spent working on [Production Tasks](https://support.brmbl.io/en/articles/6930805-what-is-a-production-task.md), as opposed to [Supporting Tasks](https://support.brmbl.io/en/articles/6963801-what-are-supporting-tasks.md) such meetings, training, projects or leadership tasks.

In order to determine the Utilization of a team or an individual we need to know the following pieces of information:

-   [Utilized Time](https://support.brmbl.io/en/articles/6963790-what-is-utilization.md) - Available Time (Base Time + OT - Leave) minus Supporting Time
    
-   [Available Time](https://support.brmbl.io/en/articles/7120786-what-is-available-time.md) - Total time spent at work including overtime and excluding any leave
    

The formula for **Utilization** is: **Utilized Time ➗ Available Time**

![](https://staticfiles.gleap.io/helpcenter/68819d043496084e4796ea23/20250724172906_0298.png)

Using the screenshot above as an example, the [Available Time](https://support.brmbl.io/en/articles/7120786-what-is-available-time.md) for the day was **8 hours**, and the Supporting Time was **2 hours**. So the calcuation is:

## **6 hours** (8 - 2) **/ 8 hours = 75% Utilization**

Utilization is a useful metric as it allows us to better understand one of the levers that can be pulled to increase or decrease output. For instance, if a manager knows that tomorrow is going to be light on Input volumes, they may decide to have their staff catch-up on some training...by decreasing the team's utilization to better reflect the reduction in Input, the manager can spend some time working on value-adding supporting tasks!