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Understanding the New IC Friction Report
Understanding the New IC Friction Report

Comprehensive Insights for Individual Contributors

Gleniel Parale avatar
Written by Gleniel Parale
Updated over a week ago

Consolidated Reporting

We've simplified our reporting structure by combining multiple metrics into one comprehensive Friction Report. This report helps identify patterns and areas where ICs may be experiencing challenges in their work.

Key Friction Metrics at a Glance

The report prominently displays four essential metrics to give you an immediate snapshot of your friction:

  1. Total Friction Hours

  2. Daily Friction

These metrics are designed to provide a clear, intuitive understanding of your friction.

Interactive Visualizations

  1. A Typical Day

    • Bar chart showing daily friction hours

    • Quickly identify how friction affects different areas (customizable - e.g. weekday/work location)

  2. A Typical Weekday

    • Heat map displaying daily friction hours by weekday and work location

    • Understand patterns in friction across different areas (customizable)

  3. Time Trend

    • Line graph tracking friction hours on a weekly basis

    • Spot patterns and trends in friction over time

  4. Types of Friction Work

    • Pie chart breaking down the share of overall time by friction category

  5. Time By Type

    • Bar chart showing friction hours by specific friction types

    • Quickly identify which friction points are consuming the most time

Enhanced Filtering and Customization

Each visualization includes options to expand, filter, or customize the view, allowing you to dive deeper into specific aspects of your friction data.

Leveraging the New IC Friction Report

With these new features, you can:

  • Address the largest sources of friction identified in the "Types of Friction Work" chart.

  • Investigate why certain days of the week have higher friction levels and develop strategies to mitigate this.

  • If there are significant differences between office and remote work friction levels, explore the reasons behind this and consider adjustments to work arrangements.

  • Use the time trend data to set goals for reducing friction over time and track progress.

Remember, the goal of this report is to help reduce unnecessary friction and improve productivity. Regular review and action based on these insights can lead to significant improvements in work efficiency and satisfaction.

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