Bramble

The Plan Variance report

Learn about the metrics displayed on the Contact Center Performance report.

Learn about Bramble's Resources Overview report.

Learn more about the Performance Overview.

Understanding the Workload Overview report

Streamlined Insights for Improved Performance

Insights for Optimizing Workflow Efficiency

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced IC Performance - Overview report.

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced IC Resources - Overview report.

Overview of the Contact Center reporting and metrics in Bramble

Learn what the Output Report can provide you.

Learn what the Friction report can tell you.

Learn about the Performance Overview report.

Monitoring, analyzing and optimizing your operations with instant insights, real-time performance data, customizable reports and actionable insights

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Track the progress of all tickets related to your company.

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