Bramble

The Plan Variance report

Learn about the metrics displayed on the Contact Center Performance report.

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced Resources - Overview report.

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced Performance - Overview report.

Understanding the New Workload Report: Key Changes and Improvements

Streamlined Insights for Improved Performance

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced Process - Overview report.

Insights for Optimizing Workflow Efficiency

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced IC Performance - Overview report.

Find a detailed list of the improvements and additional metrics we have introduced with the enhanced IC Resources - Overview report.

Comprehensive Insights for Individual Contributors

Insights for Optimizing Workforce Planning and Performance

Monitoring, analyzing and optimizing your operations with instant insights, real-time performance data, customizable reports and actionable insights