Bramble

The Plan Variance report

Learn about the metrics displayed on the Contact Center Performance report.

The Contact Center Overview

Learn about Bramble's Resources Overview report.

Resources Overview

Learn more about the Performance Overview.

The Performance Overview

Understanding the Workload Overview report

Workload Overview

Process Overview

Insights for Optimizing Workflow Efficiency

Understanding the New Friction Report

Overview of the Contact Center reporting and metrics in Bramble

Contact Center Tables

The Impact Report

Learn what the Friction report can tell you.

The Friction report for Individual Contributors

The Supporting Report for Individual Contributors

Learn about the Performance Overview report.

The Performance Overview for Individual Contributors

Learn what you can do with Bramble's Supporting Report.

The Supporting Report

The Output report for Individual Contributors

Learn about the Resources Overview report.

The Resources Overview report for Individual Contributors

Learn about the Friction encountered in your business.

The Friction Report

Learn about the Bramble Output Report in the Performance module.

The Output Report

Bramble's dashboard provides a holistic view of operational performance and acts as a jump-off point to other reports in Bramble.

The Dashboard

Bramble's Dashboard provides a holistic view of operational performance.

The Executive Dashboard

The Admin Hub

Glenn Roberts

Lee Gardiner

Dan Wain

Monitoring, analyzing and optimizing your operations with instant insights, real-time performance data, customizable reports and actionable insights

Reports

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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