The Dashboard is designed to allow you to obtain a broad snapshot of performance across a range of operational metrics.
The Dashboard can be run over any date-range and can be filtered to specific departments, teams or groups of teams via the filters in the top-left of screen:
It is accessible via the side-bar menu under 'Reports' > 'Dashboard.'
Key metrics
The Dashboard presents metrics that can be split into 3 categories:
The sections below will walk you through the 3 categories in detail.
Workforce performance
The 'Workforce Efficiency funnel' in the top-left provides you with a breakdown of:
Total FTE - how many staff employed) over the selected date-range
Available FTE - The FTE that actually worked over the selected date-range. Essentially, Total FTE less Leave plus Overtime
FTE Utilized - the time invested in completing Production Tasks over the selected date-range. It is derived by removing any time spent on Supporting Tasks from the Available FTE
FTE Output - the level of production achieved by the utilized FTE. This metric looks at overall Output over the selected date-range and applies all relevant Ideal Task Times (ITTs) to convert output into FTE
The funnel provides you with a visual to help you determine if leaders are using their resources effectively. The more productive a department/team is, the closer the FTE Output metric will be to Available FTE.
The top-line metrics also focus on workforce efficiency, presenting the average Contribution, Utilization and Yield over the selected date-range.
Please note that the variance against plan is displayed in the bottom-right of each metric card.
The 'Overall Performance' chart trends Contribution, Utilization, Yield and Available FTE over time to help identify any seasonal impact or interesting outliers:
The cost of completing Output
Two elements of the Dashboard provide you with insight into the cost of completing Output.
The 'Cost Of An hour Of Output' chart trends the metric over the selected date-range and contrasts current performance to the previous period.
The 'Organizational Unit/Team Productivity And Cost' bubble-chart contains 3 elements:
The cost per hour of Output (hourly output cost)
Yield
Total Output expressed as FTE - this is presented via the bubbles each team/department displays in the chart. The bigger the bubble, the greater the total Output.
If you hover over a bubble, a tool-tip will appear providing the specific performance across the 3 metrics.
Capacity
The 'Biggest Opportunity' chart displays the total Output and Gap expressed in FTE:
The purpose of this chart is to illustrate the capacity for each Organizational Unit/Team over the selected date-range. The 'Output Gap' displays the capacity within each team based on current workloads and performance - the higher the Yield the smaller the Output Gap.
The Biggest Opportunity chart should be used by Executives/Senior Leaders to quickly ascertain where capacity exists in their organization with the goal to reduce overall capacity by:
Producing more Output per FTE (thereby reducing the Output Gap)
Right-sizing the Organizational Unit/Team
Reallocating work across the organizational unit leading to better balancing of workload with resources.
Performance, by Org Unit
Finally, the 'Performance, by Org Unit' summarizes key metrics in a table of all Org Units/Teams reporting up to the Unit the Dashboard has been run for.
The metrics displayed in the table are:
Cost per Hour of Output
Yield
Total FTE
Available FTE
Utilized FTE
Output FTE
This table also acts as jump-off point allowing you to filter the Dashboard to a specific Org Unit/Team. Simply click on the row of the Org Unit/Team you'd like to run the Dashboard for.
'Configure chart' functionality
The 'configure-chart' option allows you to group by and in some cases sort highest/lowest first. This can be accessed by clicking the following icon which appears in the top-right of any relevant charts:
A pop-up will appear guiding you through the filters that are applicable for that specific chart:
As with other reports allowing for configurable charts, Bramble will remember the last filter you applied and automatically default to that view for you next time you access the Dashboard.