At Bramble, we're committed to helping you identify and reduce barriers to productivity. We're excited to introduce our new Friction Report, designed to offer comprehensive insights into factors that may be impeding your team's efficiency. This guide will walk you through the key features and improvements of this consolidated report.
The report prominently displays three essential metrics to give you an immediate snapshot of friction in your team's workflow:
Daily friction hours per Full-Time-Equivalent (FTE)
Total friction time
Total cost of friction
These metrics provide a clear, intuitive understanding of how friction is affecting your team's productivity and its associated costs.
The original friction reports are not going away immediately. They remain accessible via a banner link at the top of the page.
A Typical Day
Bar chart showing daily friction hours/FTE by employment type
Quickly identify how friction affects different areas (customizable - e.g. org units/teams/people/categories)
A Typical Weekday
Heat map displaying daily friction hours/FTE by weekday and work location
Understand patterns in friction across different areas (customizable)
Time Trend
Line graph tracking friction hours on a weekly basis
Spot patterns and trends in friction over time
Types of Friction Work
Pie chart breaking down the share of overall time by friction category
Easily visualize the distribution of friction across different areas (customizable)
Time vs Cost, By Category
Scatter plot comparing friction hours to friction cost by category
Identify which types of friction are most costly to your organization
Time By Type
Bar chart showing friction hours by specific friction types
Quickly identify which friction points are consuming the most time
Detailed breakdown
Table breaking down friction hours and costs by areas (customizable)
Gain a detailed view of how friction is distributed across your organization
Each visualization includes options to expand, filter, or customize the view, allowing you to dive deeper into specific aspects of your friction data.
With these new features, you can:
Compare friction levels across different employment types
Analyze patterns in friction across different work locations and days of the week
Track trends in friction hours over time
Understand the distribution of friction across different categories (e.g., downtime, interruptions, workflow issues)
Identify the most time-consuming and costly types of friction
Break down friction impacts by organizational unit
We're confident that this new Friction Report will provide you with valuable insights to identify and address inefficiencies in your team's workflow. By pinpointing specific sources of friction, you can take targeted actions to improve overall productivity and reduce unnecessary costs.
As always, we welcome your feedback and are here to support you in making the most of these new features. For any questions or additional assistance, please don't hesitate to contact our support team.
