February was a big month for Bramble! We took your feedback to heart and made several updates to improve security, usability, and customization. Here’s what’s new:
🔒 Stronger Security for Peace of Mind
We’ve added extra layers of protection to keep Bramble and your data safe from automated attacks like credential stuffing, data scraping, and abuse attempts. Your security is our priority!
📝 Check-In Change Tracking
Ever wondered who changed a check-in item or when? Now, you don’t have to guess! With the Activity Audit Log you can see the full history of changes, including what was modified, who made the update, and when it happened. No more confusion about whether it was automation, a bug, or a manual override.
📊 "Yield" is now "Productivity"
You asked, we listened! We’ve renamed "Yield" to "Productivity" based on your feedback.
📥 Export All Users in One Click
Admins, this one’s for you! Easily filter to a list of all users so you can track the number of seats you’re paying for—no more surprises.
📞 Smoother Contact Center Reporting
We’ve streamlined how "Conversations" are reported, with a clearer focus on inbound and outbound calls.
As always, we appreciate your feedback—it helps us make Bramble even better! Have questions or ideas? Let us know.
Until next time,
The Bramble Team