A Discovery Meeting is a meeting conducted by an internal Bramble system owner or implementation resource to gain insight and understanding into the responsibilities and operating model of a particular team, department, or division.
The purpose is to construct the required infrastructure within the Bramble platform to maximize the information derived from the system.
The meetings are typically conducted within the first 2 weeks of a Bramble implementation and periodically post-implementation as part of the organization’s continuous improvement framework.
The meetings are conducted one-on-one or in small groups using a template, and cover topics such as:
Team/department/division functions and processes
Production Tasks the team is responsible for
SLAs, KPIs
Existing leadership framework
Work management systems
Common obstacles.
It's important to follow up if the template is not completed within 30 to 60 minutes meeting to minimize the time required to recap information.
This article provides more detail on the questions to cover in a Discovery Meeting.